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CUSTOMER SERVICE COURSES

Which customer service training courses are right for YOUR people?

Each of the following customer service courses inspires your people to take their customer service skills to the next level of success. And every course is packed with practical approaches which can be used straight away.

Here are a selection of our training courses. Click on a title below to find out more.

Telephone skills
Customer service success – on the phone

Customer service success – face to face

Handling complaints

Handling difficult customer behaviour

From service to sales

The above courses give you a flavour of what we can provide. If you’re looking for something a little different from your training course, please contact us.

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+44 (0) 845 450 7025 | enquiries@virada.co.uk

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Selling in retail

Telephone skills