SALES AND SERVICE – IN THE CUSTOMER’S HOME

The art of selling in the customer’s home

We understand that selling products or services in the customer’s home can present challenges. We recognise the fine line between failure and success, and we know the skills needed to:

• Get an appointment to visit the customer at home
• Sell a design, concept, service or product at the customer’s home
• Achieve success on follow-up calls or visits

Our case study shows a results-based training award in this sector.

Sales training for estate agencies – how to get the listing and the sale

In a competitive industry, the agent that stands out gets the business.  You need to be confident that your agents:

• Project the best image
• Engage with the customer, create trust and maintain the relationship
• Create an inspiring ‘viewing’ experience
• Expertly manage the sales process
• Maximise the number of listings and properties sold

Our case study demonstrates our award-winning work and the results achieved for a major estate agency.

Contact us to find out more about how we can use our expertise to help your service and sales teams.