This workshop develops people’s ability to take control of everyday situations that might otherwise be a source of stress, and to do this in such a way that the outcome is positive for everyone.
Content can include:
About influencing and why it’s important
Factors which give people influence
Two kinds of influence
Four influencing styles
Building rapport with anyone
Six assertiveness approaches
Limiting beliefs and how to replace them
Dealing with ‘difficult’ or ‘different’ people
Handling challenging communication situations
The fundamentals of successful conflict handling
5 conflict handling styles and when to use them
A review of your conflict handling profile
This is an outline. If we haven’t included exactly what you want, tell us. We’ll design a programme that’s a perfect fit for your business.
