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MANAGING PERFORMANCE

This workshop shows managers how to improve the performance of every member of their team by giving feedback that is clear and constructive. It covers the broader aspects of performance management, but also focuses on how to conduct effective performance review discussions. It is suitable for new managers or for organisations introducing a formal performance review process for the first time.

Content can include:

The benefits of performance management

The performance management cycle

Setting SMART objectives

Best practice feedback

Drawing up a Development plan

Being clear about poor performance

Discussing poor performance and follow up actions

Managing poor performance: formal process and legal implications

The 3 steps of the performance review process

Preparing for an effective review

Getting the best from the review and maintaining progress afterwards

This is an outline. If we haven’t included exactly what you want, tell us. We’ll design a programme that’s a perfect fit for your business.





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