This workshop is for people who’ve already received some sales training and now want to develop their ability to sell by building relationships with new and existing customers.
Content can include:
What is ‘relationship’ selling?
The difference between ‘product’ and ‘person’ centred selling
The psychology of the buying decision
Rapport: What it is and how to recognise it
External and internal barriers to getting rapport
2 stages to building rapport
Understanding your selling style
8 different buying styles
Selling to someone with the same style
Selling to someone with a different style
How to flex your style
Expanding your customer base by using your new skills
This is an outline. If we haven’t included exactly what you want, tell us. We’ll design a programme that’s a perfect fit for your business.
