THE ULTIMATE SALES, CUSTOMER SERVICE AND MANAGEMENT COURSES

Selling
Today
That doesn't feel like selling
Customer
Service
With a personal touch
Developing
People
A new way to coach


Innovative, Award-Winning
Training Solutions

Selling
Today
That doesn't feel like selling
Customer
Service
With a personal touch
Developing
People
A new way to coach


Innovative, Award-Winning
Training Solutions

As used by hundreds of leading organisations:

Training that works for today

Our decades of research, knowledge and experience have lead to the creation of these award-winning programmes.

Sales
 

Uncover secrets that create top sales performers. Learn how to interact with today’s customers, leaving them feeling like they’ve been helped to buy; NOT ‘sold to.’

Customer
Service

Discover how to effortlessly manage the needs, expectations and frustrations of today’s customers and learn how to feel confident, in control and motivated.

Management
 

Build confidence and learn practical skills to develop ALL team members. Master communication and coaching, to create an engaged, productive and proactive team.

Access our expertise in other topic areas

  • Communication

  • Training & Presentation

  • Personal Development

Flexible delivery: video-based online courses, webinars, classroom, events or bespoke options.

Comedy training videos

And now for something completely different...

Training, like life, can be far too serious.  In our experience, some of the best learning occurs when laughter happens.

Use one of our engaging comedy training videos.  Or partner with us to create customised comedy content to enhance or promote your own training programmes, new initiatives, product launches or other learning objectives.  See below a few brief clips from our comedy training videos:

Play Video

Language Habits
(Trailer)

We’ve identified eight language habits to avoid when interacting with customers (or anyone).

Play Video

Training Habits
(Trailer)

 A fun reflection on common training habits.

Pre-recorded or customised
video-based training

Use the power of video to transform your training into scalable digital video training

Give your teams ultimate flexibility.

Make learning self-paced and accessible: on-demand, anytime, anywhere. Or use video with scheduled training sessions.

Choose from our pre-recorded video courses, or we can create video training sessions for you.

Bespoke training solutions

Take advantage of our vast experience at creating bespoke solutions.  Examples of projects we can help with:

  • Bespoke training courses
  • On-boarding programmes
  • Ways to identify and share best practices
  • Custom video training content

We make the complex simple – Let us be your ‘go-to’ for ideas.

Why is Virada different?

Deciding on a training provider isn’t always easy.  The considerations can be overwhelming.  We get it.  That’s why we want to help you understand what sets us apart:

  • Proven, award-winning training company
  • Relevant training for today’s reality
  • Engaging, inspiring content – with real depth
  • Practical, authentic and easy-to-use approaches
  • Decades of research, psychometric assessments and interviews related to our training content
  • Hundreds of thousands of training hours delivered

 

Debbie Barrow
FOUNDER & MANAGING DIRECTOR

Two decades of experience

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Businesses designed training for
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Businesses which have sent attendees to our open seminars
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People trained over 20 years
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National Training Awards won
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Countries trained in

Training delivered by experts

Select your preferred delivery options.

  • All content is delivered by experts
  • Expertise maximises credibility with learners
  • Trainers have real day-to-day understanding of  life in a sales, service and management team
  • Trainers are relatable, confident, professional and can adapt delivery to the learners’ needs

What our clients say

Let our clients’ feedback reassure you

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A snapshot of Virada

For two decades, Virada has been a leading provider of training for consumer-focused organisations; winning three National Training Awards for providing cutting-edge, engaging, quality training.

Led by founder Debbie Barrow, a sales and service expert, Virada is a pioneer of innovative and flexible on-demand training; relevant for today’s challenges and opportunities.

And importantly, training that works for today’s teams.