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We’ve uncovered what creates a top sales performer. Learn ALL our secrets about how to interact with today’s customers authentically and with focus, leaving them feeling like they’ve been helped to buy; NOT been ‘sold’ to.

The biggest challenge we hear from customer service teams is: “Dealing with customers’ expectations, demands and frustrations.” We reveal how to be in control of ALL customer interactions; the smooth ones and the rest.

Managers must be multi-talented chameleons, juggling priorities and tasks with the needs of their team. Yet they have so little time for training and coaching. We show how managers can create confident and empowered individuals.

We also provide training on other personal development topics.
If you’d like something different, let us know.

Choose delivery format

There are three ways that your training can be delivered:

Online, video-based courses

Launching soon - Train your people anywhere, anytime using our online, video-based courses, giving total flexibility for your people.

virada virtual

Virtual trainer-led support

Enable your team to have some training via webinar.

Virada In-Person delivery

In-person delivery for small groups, presentations for larger groups or speaker for your events.

What clients say about our courses

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We love talking with our customers and quite simply, anyone that shares the same love of learning that we do.