CUSTOMER SERVICE COURSES

Which customer service training courses are right for YOUR people?

Each of the following customer service courses inspires your people to take their customer service skills to the next level of success. And every course is packed with practical approaches which can be used straight away.

Here are a selection of our training courses. Click on a title below to find out more.

• Telephone skills
• Customer service success – on the phone
• Customer service success – face to face
• Handling complaints
• Handling difficult customer behaviour
• From service to sales
• On-demand video training programmes – Please contact us to learn more

The above courses give you a flavour of what we can provide. If you’re looking for something a little different from your training course, please contact us.