When potential or existing customers call in, are your people ready to engage with them in a way that stands out from your competition?
Are the sales conversations focused on the customers needs? Are the products and services presented in a way that really engages the customers? Or is it a standard pitch and a bit lacklustre?
Your business provides great products and services so every sales person needs to understand how to engage the customer and maximise the potential of each call.
On this course, delegates learn:
This course will develop skills for people who are new to inbound selling. Another course to consider is the Creating the best buying experience course, where we cover selling in more depth and take skills to an even higher level.
Contact us if you’d like to find out more about this course. If it’s not exactly what you’re looking for, talk to us so we can advise on a course to suit you.